Many issues can be resolved quickly with our online troubleshooter. To run it please click the <Run Online Troubleshooter> link below. You can still create a RMA or a trouble ticket at any time.
If you require technical or warranty support for any Actuator Systems product you can contact our support department by phone at 407-567-7130 x102 or via email at .
Please find your product manuals below:
This is the latest ReliTouch User Management Suite (RUMS) brochure. This brochure describes what additional capabilities single and groups of ReliTouch locks gain when installing the software.Date: 08/26/2013 Click here to download ReliTouch-User-Management-Suite-brochure.pdf (925.71 KB)
This is a more extensive presentation describing the ReliTouch lock system and the software suite.Date: 06/06/2012 Click here to download Introducing-the-ReliTouch.pdf (1947.15 KB)
This is the NextBolt NX Series (all NX series) enrollment quick reference guide. This includes all the user codes and how to enroll and remove any user.Date: 03/05/2012 Click here to download NextBolt-Quick-Reference-Enrollment-Guide-latest.pdf (455.42 KB)
This is the latest version of the ReliTouch mounting tempalte included in the ReliTouch package in PDF format. This should be printed out in landscape mode and wrap around your door using the registration lines indicated.Date: 01/26/2012 Click here to download ReliTouch_Mounting_Template.pdf (194.68 KB)
This is a printable mounting template for the Nextbolt NX4 and NX5 series locks. Just print and wrap around your door using the registration mark to insure the secure mount fits properly.Date: 01/10/2012 Click here to download nx4_and_5-mounting-template.pdf (212.96 KB)
This PDF describes how to use the ReliTouch series of locks within network and enterprise environments using the ReliTouch User Management Software. The document includes the pros and cons of such an installation.Date: 09/21/2011 Click here to download ReliTouch_Enterprise_Environment.pdf (237.43 KB)
This is the 2 page version of the ReliTouch Brochure that includes all of the specifications and statistics.Date: 09/07/2011 Click here to download Relitouch_Page_2.pdf (660.15 KB)
This is a one page quick reference guide to the Left/Right door orientation and the impact alarm for Nextbolt and older lock series. This file includes important supplemental information.Date: 02/08/2012 Click here to download NextBolt_Manual_Supplement2.pdf (352.58 KB)
This guide shows you the programming sequence for the NextBolt NX series of locks and includes the programming codes. This is version 2 of the guide with a few helpful hints added.Date: 04/13/2012 Click here to download NextBolt-Quick-Reference-Enrollment-Guide-V2.pdf (455.42 KB)